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Candle Safety

We want you to enjoy our products safely, so we've put together a list of precautious you should always follow.

  • Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing. Blow the flame out gently, or use a wick dipper for safe extinguishing.

  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

  • The glass containers become hot when in use. Do not touch or move a candle when in use. Allow time for it to cool before touching.

  • Keep burning candles out of reach of children and pets.

  • Don't burn your candle for more than 4 hours at a time.

  • Trim candle wicks to 5mm each time before burning. Long or crooked wicks can cause uneven burning and dripping.

  • Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high. This means the candle isn’t burning properly. Let it cool, trim the wick, then check for draughts before relighting.

  • Be sure the candle is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.

  • Keep the wax pool free of wick trimmings, matches and debris at all times.

  • Keep burning candles away from draughts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Draughts can also blow nearby lightweight items into the flame where they could catch fire.

  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.

  • Place multiple burning candles at least 10cm apart from one another. This helps ensure they don’t melt one another, or create their own draughts to cause improper burning.

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