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Find everything you need to know about getting your Rowbert items from us, to you.

The Order Process

  • Once you've placed an order, you'll receive an e-mail confirmation detailing the goodies you've purchased.

  • A follow up e-mail will be sent once we dispatch your order, letting you know it's on its way. We aim to dispatch all orders the next working day.

  • Please allow approximately 1-5 working days from the date of dispatch for your order to arrive, depending on the chosen service.

Good to Know

  • Please note Saturdays, Sundays and Bank Holidays are not classed as working days.

  • Since we are currently an online-only company, we do not offer any Click & Collect options.

  • At present we only offer shipping to addresses within the UK. We don't offer International delivery options.

  • Deliveries may take slightly longer during busy sale periods. Although, we'll always keep you in the loop!

  • Royal Mail, if you are not home when they attempt to deliver, will leave a red "Something For You" card. Take this, plus ID to your local sorting office to collect your parcel the next working day.

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